# Claims and evidence register

**\*AI-generated recommendations for discussion. These are not Nick’s recommendations or approved JLL/PRISM guidance.**

Read each statement with its boundary and original sources. This register curates decision-critical propositions across Cove, Visitt and PRISM. Documentation, assertions, reviews and proposed strategy remain distinct.

34 curated claims · 2413 searchable records · 459 canonical source URLs · Evidence snapshot: September 13, 2026

[Download claims CSV](https://crefieldnotes.com/knowledge-base/claims.csv) · [All records JSONL](https://crefieldnotes.com/knowledge-base/records.jsonl) · [Open gaps](https://crefieldnotes.com/knowledge-base/gaps.json)

CompanyEvidence basisSearch claims

claim-001 · Cove · Vendor or customer assertion

## Cove spans operations and tenant experience

Cove publicly describes a combined platform for building operations, tenant experience and portfolio oversight.

**Boundary:** Public product scope does not verify every licensed deployment.

Sources and related evidence

[Unified Commercial Property Management Software](https://cove.is/)  
Cove · Undated; current page / See original source; accessed 2026-09-13

[Seamless Building Operations Software](https://cove.is/product/building-operations)  
Cove · Undated; current page / Current public page; retrieved September 13, 2026

[Centralized Tenant Experience Platform](https://cove.is/product/tenant-experience)  
Cove · Undated; current page / Current public page; retrieved September 13, 2026

claim-002 · Visitt · Vendor or customer assertion

## Visitt spans operations and tenant experience

Visitt publicly describes operations, tenant services, AI assistance and integrations in the same platform proposition.

**Boundary:** A broad proposition does not establish complete capability parity or identical packaging.

Sources and related evidence

[CRE Property Management & Operations Software](https://visitt.io/)  
Visitt · Undated; current page / See original source; accessed 2026-09-13

[Tenant Portal App for Commercial Real Estate](https://visitt.io/tenant-app)  
Visitt · Undated; current page / Current public page; retrieved September 13, 2026

[CRE Technology Partners & Integrations](https://visitt.io/cre-technology-partners)  
Visitt · Undated; current page / Current page / Current public page; retrieved September 13, 2026

claim-003 · Cove · Analytical judgment / hypothesis

## Cove GTM emphasizes consolidation and implementation

The public acquisition motion emphasizes consolidation, customer branding, implementation support and a sales-led custom proposal.

**Boundary:** This interpretation of visible offers does not establish channel ROI, CAC, typical sales cycles or partner economics.

Sources and related evidence

[Unified Commercial Property Management Software](https://cove.is/)  
Cove · Undated; current page / See original source; accessed 2026-09-13

[Get Pricing](https://landing.cove.is/get-pricing-cove)  
Cove · Current page; accessed September 13, 2026

[Cushman & Wakefield campaign](https://landing.cove.is/book-a-demo-cw)  
Cove · Current page

[Customer Story: Longfellow Real Estate Partners](https://cove.is/customer-story-longfellow-real-estate-partners)  
Cove · Undated; current page

claim-004 · Visitt · Analytical judgment / hypothesis

## Visitt GTM emphasizes service outcomes and connected operations

The public acquisition motion emphasizes operational outcomes, AI workflows, customer references and migration or coexistence with other systems.

**Boundary:** Selected reference accounts and public content do not measure conversion or typical implementation performance.

Sources and related evidence

[CRE Property Management & Operations Software](https://visitt.io/)  
Visitt · Undated; current page / See original source; accessed 2026-09-13

[Related Ross](https://visitt.io/customers-stories/related-ross)  
Visitt · Undated; current page

[From Legacy Systems to AI Operations: Related Ross](https://realcomm.com/news/1213/1/from-legacy-systems-to-ai-operations-how-visitt-and-related-ross-transformed-tenant-engagement-in-west-palm-beach)  
Realcomm / Sharon Tzvielli, Head of Marketing, Visitt · December 18, 2025

[Carr Properties](https://visitt.io/customers-stories/carr-properties)  
Visitt · Undated; current page

claim-005 · Cove · Vendor or customer assertion

## Longfellow illustrates phased Cove adoption

Cove’s Longfellow story describes consolidating eight to ten providers and introducing amenities before maintenance and work orders.

**Boundary:** This is one vendor-published account, not a company-wide expansion or retention rate.

Sources and related evidence

[Customer Story: Longfellow Real Estate Partners](https://cove.is/customer-story-longfellow-real-estate-partners)  
Cove · Undated; current page

claim-006 · Visitt · Vendor or customer assertion

## Visitt has an enterprise rollout reference

BGO announced a Visitt rollout beginning in June 2026 across a planned 46 million square feet and more than 300 properties.

**Boundary:** A customer announcement supports enterprise reach; it does not prove all planned properties were live by the snapshot date.

Sources and related evidence

[BGO Properties and Visitt announce national strategic partnership to power AI-driven operations](https://bgo.com/press-release/bgo-properties-and-visitt-announce-national-strategic-partnership-to-power-ai-driven-operations?hs_amp=true)  
BGO · 2026-06-03

claim-007 · Cove · Documented capability

## Cove COI extraction retains human review

Cove documents an intake queue, extracted certificate fields, entity matching and reviewer correction or approval.

**Boundary:** Custom questions and property-specific mappings retain manual steps; extraction quality was not benchmarked.

Sources and related evidence

[COI Extraction: AI Review](https://support.cove.is/hc/en-us/articles/51962740810388-COI-Extraction-AI-Review)  
Cove Knowledge Base · Current September 2026 revision / 2026-09-03T22:10:00Z

[Open cove-coi image sequence](https://crefieldnotes.com/ui-gallery.html?flow=cove-coi)

[Open cove-ai-surfaces image sequence](https://crefieldnotes.com/ui-gallery.html?flow=cove-ai-surfaces)

claim-008 · Visitt · Documented capability

## Visitt COI requirements and validation retain reviewer decisions

Visitt documents extracting tenant insurance requirements from PDFs, property defaults and tenant overrides, followed by review and compliance confirmation.

**Boundary:** This is not evidence of unattended compliance-case completion or general financial lease abstraction.

Sources and related evidence

[Set up and validate tenant COI requirements](https://help.visitt.io/en/articles/14456467-set-up-and-validate-tenant-coi-requirements)  
Visitt Help Center / Zach Kahan · 2026-07-23 (displayed) / 2026-07-23T16:33:18Z

[Certificates of Insurance for Tenants and Vendors (Hebrew guide; title translated)](https://help.visitt.io/he/articles/11813819)  
Visitt Help Center / Alon Avni · 2026-08-04 (displayed)

[Open visitt-coi image sequence](https://crefieldnotes.com/ui-gallery.html?flow=visitt-coi)

[Open visitt-ai-surfaces image sequence](https://crefieldnotes.com/ui-gallery.html?flow=visitt-ai-surfaces)

claim-009 · Visitt · Vendor or customer assertion

## Visitt markets in-context work-order translation

Visitt describes Live Translate with access to the original message and operational terminology context.

**Boundary:** Translation quality, correction behavior and PRISM parity require current demonstrations.

Sources and related evidence

[Introducing Live Translate: Type-and-go AI Translation Built Right into Your Work Orders](https://visitt.io/blog/introducing-al-live-translate-for-work-orders)  
Visitt / Team Visitt · 2025-11-26; updated 2026-08-11

[Open visitt-ai-surfaces image sequence](https://crefieldnotes.com/ui-gallery.html?flow=visitt-ai-surfaces)

claim-010 · Visitt · Documented capability

## Visitt similarity detection has a scope question

An older help guide documents similar-request detection with a same-reporter boundary; newer marketing presents broader portfolio patterns.

**Boundary:** Demonstrate different reporters and similar but unrelated faults before claiming broad recurrence detection is proven.

Sources and related evidence

[Visitt AI Capabilities](https://help.visitt.io/en/articles/9697354-visitt-ai-capabilities)  
Visitt Help Center / Basman Abu Gazi · 2024-08-19 / 2024-08-19T21:30:12Z

[Visitt AI](https://visitt.io/visitt-ai)  
Visitt · Undated; current page / Current public page; retrieved September 13, 2026

[Open visitt-ai-surfaces image sequence](https://crefieldnotes.com/ui-gallery.html?flow=visitt-ai-surfaces)

claim-011 · Cove · Documented capability

## Cove documents configurable analysis

Cove’s Insights guide documents configurable Boards and Cards across multiple operational datasets.

**Boundary:** General analytics availability does not establish a particular cross-event tenant analysis or natural-language answer quality.

Sources and related evidence

[Insights Dashboard](https://support.cove.is/hc/en-us/articles/52326436838420-Insights-Dashboard)  
Cove Knowledge Base / Andrea · Displayed updated 11 days ago / 2026-09-01T18:31:25Z

[Open cove-analytics image sequence](https://crefieldnotes.com/ui-gallery.html?flow=cove-analytics)

claim-012 · Cove · Documented capability

## Cove supports multi-date amenity creation

Current amenity instructions support creating multiple dates in one submission, with separate resulting reservation records.

**Boundary:** This partly supersedes an older review complaint. Group changes, cancellation, paid bookings and role/device limits remain separate evaluation questions.

Sources and related evidence

[Reserving Amenities: Property Teams](https://support.cove.is/hc/en-us/articles/41316202327316-Reserving-Amenities-Property-Teams)  
Cove Knowledge Base · Live page displayed updated 1 month ago / 2026-08-04T15:36:43Z

[Open cove-amenity-booking image sequence](https://crefieldnotes.com/ui-gallery.html?flow=cove-amenity-booking)

claim-013 · Cove · Documented capability

## Cove documents assignment and routing controls

Cove’s work-order instructions describe issue types, work groups and automatic assignment or routing configuration.

**Boundary:** Configured routing is not evidence of autonomous AI reasoning or successful execution in every property.

Sources and related evidence

[Work Order Assignments and Routing](https://support.cove.is/hc/en-us/articles/36583309699476-Work-Order-Assignments-and-Routing)  
Cove Help Center · 2025-04-14T15:34:49Z

[Open cove-dispatch image sequence](https://crefieldnotes.com/ui-gallery.html?flow=cove-dispatch)

claim-014 · Visitt · Vendor or customer assertion

## Visitt already markets a substantial billing workflow

Visitt describes a charge-review inbox, accounting queue with history and errors, charge-code libraries and tenant e-sign approval.

**Boundary:** A queue or approval screen alone is not an established PRISM differentiator. Workflow depth still needs matched testing.

Sources and related evidence

[Tenant Billing Software for CRE Teams](https://visitt.io/billing)  
Visitt · Current page; checked September 13, 2026 / Current page / Current public page; retrieved September 13, 2026

[Open visitt-billing image sequence](https://crefieldnotes.com/ui-gallery.html?flow=visitt-billing)

claim-015 · Visitt · Documented capability

## Visitt distinguishes verification from synchronization

With Yardi enabled, the billing guide distinguishes Verify Only from Verify for Sync and describes accounting-panel states for queued or failed charges.

**Boundary:** Without Yardi, verification is the final in-app billing state and charges can be exported. Verification, synchronization, ledger posting and collection remain different outcomes.

Sources and related evidence

[Billing Management](https://help.visitt.io/en/articles/9357580-billing-management)  
Visitt Help Center · 2026-09-02T13:21:54Z

[Open visitt-billing image sequence](https://crefieldnotes.com/ui-gallery.html?flow=visitt-billing)

[Related claim-014](https://crefieldnotes.com/#claim-014)

[Related claim-016](https://crefieldnotes.com/#claim-016)

[Related claim-026](https://crefieldnotes.com/#claim-026)

claim-016 · Visitt · Documented capability

## Visitt billing guide describes a notification limitation

The billing guide says synchronization success or failure notifications are not currently available and directs users to check the accounting panel.

**Boundary:** A dated documentation limitation to validate in the current deployment, not proof of missing billing or absent error handling.

Sources and related evidence

[Billing Management](https://help.visitt.io/en/articles/9357580-billing-management)  
Visitt Help Center · 2026-09-02T13:21:54Z

[Open visitt-billing image sequence](https://crefieldnotes.com/ui-gallery.html?flow=visitt-billing)

[Related claim-015](https://crefieldnotes.com/#claim-015)

claim-017 · Visitt · Documented capability

## Current Visitt tenant guides cover a broad app journey

The current Visitt+ guide links tenant login, home, requests, amenities, visitors, inbox and property switching.

**Boundary:** Newer guidance limits reliance on older screenshots; it does not independently prove that old defects are fixed.

Sources and related evidence

[Getting Started with Visitt+: A Guide for Tenants](https://help.visitt.io/en/articles/16891940-getting-started-with-visitt-a-guide-for-tenants)  
Visitt Help Center · 2026-09-09T18:41:19Z

[Open visitt-tenant-start image sequence](https://crefieldnotes.com/ui-gallery.html?flow=visitt-tenant-start)

[Open visitt-tenant-requests image sequence](https://crefieldnotes.com/ui-gallery.html?flow=visitt-tenant-requests)

claim-018 · Cove · Dated review signal

## Cove portfolio administration is a review signal

A July 2026 reviewer requests cross-property announcements and quick vendor contacts while praising Yardi work-order integration.

**Boundary:** One specific account; availability in other or later configurations is unverified. Use it for discovery, not a blanket absence claim.

Sources and related evidence

[Cove Software Reviews](https://www.capterra.com/p/266963/cove/)  
Capterra · Page updated 2026-08-20; reviews July 2025-July 2026

[Open cove-announcements image sequence](https://crefieldnotes.com/ui-gallery.html?flow=cove-announcements)

claim-019 · Visitt · Dated review signal

## Visitt adoption warrants task-specific testing

A December 2025 G2 review reports difficulty getting engineers to use the full feature set; Epic’s implementation account describes slower maintenance adoption.

**Boundary:** Two selected accounts support an adoption question, not prevalence, churn, or a claim that PRISM is easier.

Sources and related evidence

[Visitt Pros and Cons: User Likes and Dislikes](https://www.g2.com/products/visitt/reviews?qs=pros-and-cons)  
G2 · Indexed reviews December 2021-January 2026

[When Epic Investment Services Replaced Their CMMS, The Hardest Part Was Not the Tech](https://www.nexuslabs.online/content/when-epic-investment-services-replaced-their-cmms-with-visitt)  
Nexus Labs · 2025-12-05

claim-020 · Cove / Visitt · Analytical judgment / hypothesis

## Review scores represent different populations

Software directories, G2, generic tenant app stores and tenant-service scores measure different users and overlapping or incomplete review pools.

**Boundary:** Do not sum syndicated counts or use rating differences as a controlled product ranking.

Sources and related evidence

[Cove Reviews, Pricing & Features](https://www.softwareadvice.com/product/508667-cove/)  
Software Advice · Reviews dated July 2025-July 2026

[Visitt Reviews](https://www.capterra.com/p/230729/visitt/reviews/)  
Capterra · Page updated 2026-08-17; visible reviews 2021-2022

[Visitt Pros and Cons: User Likes and Dislikes](https://www.g2.com/products/visitt/reviews?qs=pros-and-cons)  
G2 · Indexed reviews December 2021-January 2026

[cove: US Ratings and Reviews](https://apps.apple.com/us/app/cove/id1479746912?platform=iphone&see-all=reviews)  
Apple App Store · Live September 13, 2026; visible text July 2023-December 2025

[Visitt+ Tenant App: US Ratings and Reviews](https://apps.apple.com/us/app/visitt-tenant-app/id1585681810?platform=iphone&see-all=reviews)  
Apple App Store · Live September 13, 2026; visible text May 2023-April 2025

[Visitt+ Tenant App: US English Listing and Reviews](https://play.google.com/store/apps/details?id=io.visitt.portal&hl=en_US)  
Google Play · Live September 13, 2026; app updated 2026-09-02

claim-021 · PRISM · Documented capability

## PRISM has documented billable-work foundations

PRISM documents labor and material charges across operational tasks and accounting batch exports.

**Boundary:** This supports scoping a financial workflow; it does not establish a shipped omission-detection or complete reconciliation agent.

Sources and related evidence

[Adding Billable Charges to Work Orders, Preventive Maintenance Tasks and Inspections](https://buildingengines-prism.zendesk.com/hc/en-us/articles/34452182321819-Adding-Billable-Charges-to-Work-Orders-Preventive-Maintenance-Tasks-and-Inspections)  
Prism Support Center · Updated August 12, 2025

[Accounting Batch Exports](https://buildingengines-prism.zendesk.com/hc/en-us/articles/35188639641499-Accounting-Batch-Exports)  
Prism Support Center · Undated in inspected extract

claim-022 · PRISM · Documented capability

## PRISM Yardi transfer does not prove ledger posting

PRISM’s Yardi technical guide says transferred batches arrive unposted/open and requires aligned charge-code mappings.

**Boundary:** Verify downstream status using an authorized status source. Transfer, ingestion, posting, reversal and collection must remain distinguishable.

Sources and related evidence

[Prism and Yardi Technical Setup Guide](https://buildingengines-prism.zendesk.com/hc/en-us/articles/34455212272155-Prism-and-Yardi-Technical-Setup-Guide)  
Prism Support Center · Updated January 7, 2026 / See original source; accessed 2026-09-13

[Related claim-015](https://crefieldnotes.com/#claim-015)

[Related claim-026](https://crefieldnotes.com/#claim-026)

claim-023 · PRISM · Documented capability

## PRISM operational AI has a defined data scope

The operational-intelligence guide describes a paid feature across defined operational modules with explicit building access and separate document chat.

**Boundary:** The dated guide does not establish live ledger or lease-wide analysis; confirm the current release and licenses.

Sources and related evidence

[Prism AI - Operational Intelligence](https://buildingengines-prism.zendesk.com/hc/en-us/articles/45806448921115-Prism-AI-Operational-Intelligence-New-Feature-for-Purchase)  
Prism Support Center · Updated February 27, 2026 / See original source; accessed 2026-09-13

claim-024 · PRISM · Documented capability

## PRISM document-intelligence limitations are dated

January 2026 document-intelligence instructions describe no mobile access and exclude tenant and vendor users.

**Boundary:** This is a January documentation boundary, not proof the limitation persists in the current deployment.

Sources and related evidence

[Prism AI - Document Intelligence](https://buildingengines-prism.zendesk.com/hc/en-us/articles/39982176468379-Prism-AI-Document-Intelligence-New-Feature-for-Purchase)  
Prism Support Center · Updated January 29, 2026

claim-025 · PRISM · Documented capability

## Later PRISM invoice documentation narrows older roadmap language

March instructions describe vendor-invoice PDF extraction, editable results and configured approval routing.

**Boundary:** Do not classify this as missing solely from the January roadmap. Check unmatched vendor identity, current release and entitlement.

Sources and related evidence

[Prism AI Feature Overview](https://buildingengines-prism.zendesk.com/hc/en-us/articles/34423808239131-Prism-AI-Feature-Overview)  
Prism Support Center · Updated January 29, 2026

[Using AI Data Extraction for Vendor Invoices](https://buildingengines-prism.zendesk.com/hc/en-us/articles/47684140424347-Using-AI-Data-Extraction-for-Vendor-Invoices)  
Prism Support Center · Updated March 11, 2026 / See original source; accessed 2026-09-13

claim-026 · PRISM / Cove / Visitt · Analytical judgment / hypothesis

## Financial follow-through is the proposed PRISM wedge

Prioritize a financial follow-through experiment because PRISM has documented charging and batch foundations and a controller can validate individual outcomes. Test whether identifying legitimate completed-service omissions and resolving accounting exceptions creates incremental value for a defined buyer segment.

**Boundary:** This is a priority for learning, not evidence of the largest opportunity. The complete agent is not established as shipped, exclusive, demanded or economically superior. Finance participation, labels, data access and matched cases are prerequisites. Visitt already has billing controls; low remaining pain or better incumbent net value would invalidate the wedge.

Sources and related evidence

[Prism and Yardi Technical Setup Guide](https://buildingengines-prism.zendesk.com/hc/en-us/articles/34455212272155-Prism-and-Yardi-Technical-Setup-Guide)  
Prism Support Center · Updated January 7, 2026 / See original source; accessed 2026-09-13

[Adding Billable Charges to Work Orders, Preventive Maintenance Tasks and Inspections](https://buildingengines-prism.zendesk.com/hc/en-us/articles/34452182321819-Adding-Billable-Charges-to-Work-Orders-Preventive-Maintenance-Tasks-and-Inspections)  
Prism Support Center · Updated August 12, 2025

[Accounting Batch Exports](https://buildingengines-prism.zendesk.com/hc/en-us/articles/35188639641499-Accounting-Batch-Exports)  
Prism Support Center · Undated in inspected extract

[Tenant Billing Software for CRE Teams](https://visitt.io/billing)  
Visitt · Current page; checked September 13, 2026 / Current page / Current public page; retrieved September 13, 2026

[Billing Management](https://help.visitt.io/en/articles/9357580-billing-management)  
Visitt Help Center · 2026-09-02T13:21:54Z

[Related claim-014](https://crefieldnotes.com/#claim-014)

[Related claim-015](https://crefieldnotes.com/#claim-015)

[Related claim-022](https://crefieldnotes.com/#claim-022)

claim-027 · PRISM / Cove / Visitt · Analytical judgment / hypothesis

## Operational readiness is a foundation and alternative hypothesis

Data readiness, field adoption and accountable implementation should support the PRISM experiment; a standalone readiness offer needs its own willingness-to-pay test.

**Boundary:** Included onboarding and incumbent improvements can reduce differentiation. This general-entry recommendation has a different scope from PRISM’s financial experiment.

Sources and related evidence

[When Epic Investment Services Replaced Their CMMS, The Hardest Part Was Not the Tech](https://www.nexuslabs.online/content/when-epic-investment-services-replaced-their-cmms-with-visitt)  
Nexus Labs · 2025-12-05

[Visitt Pros and Cons: User Likes and Dislikes](https://www.g2.com/products/visitt/reviews?qs=pros-and-cons)  
G2 · Indexed reviews December 2021-January 2026

[How Samuels & Associates Elevated Operations & Tenant Experience](https://cove.is/how-samuels-associates-elevated-operations-tenant-experience-cove)  
Cove · Undated; current page

[Get Pricing](https://landing.cove.is/get-pricing-cove)  
Cove · Current page; accessed September 13, 2026

claim-028 · PRISM / Cove / Visitt · Analytical judgment / hypothesis

## Generic AI or COI extraction alone offers weak differentiation

Prioritize a measurable workflow outcome over a generic chatbot, extraction screen or branded app proposition.

**Boundary:** This is a strategic recommendation in an overlapping category; no quantitative market share or exclusivity is established.

Sources and related evidence

[COI Extraction: AI Review](https://support.cove.is/hc/en-us/articles/51962740810388-COI-Extraction-AI-Review)  
Cove Knowledge Base · Current September 2026 revision / 2026-09-03T22:10:00Z

[Set up and validate tenant COI requirements](https://help.visitt.io/en/articles/14456467-set-up-and-validate-tenant-coi-requirements)  
Visitt Help Center / Zach Kahan · 2026-07-23 (displayed) / 2026-07-23T16:33:18Z

[Atom Assistants: AI Built Into Facilio CMMS](https://facilio.com/product/atom-ai-assistants/)  
Facilio · Undated; current page

[Insurance Compliance at Scale for the Built World](https://getjones.com/)  
Jones · Undated; current page

claim-029 · PRISM / Cove / Visitt · Not established

## No comparable pricing or total-cost winner is established

The package does not contain comparable quotes covering subscription, modules, AI, implementation, migration, integrations and support.

**Boundary:** Do not infer total-cost leadership from public contact-sales pages or a single consolidation story.

Sources and related evidence

[Get Pricing](https://landing.cove.is/get-pricing-cove)  
Cove · Current page; accessed September 13, 2026

[Demo request form](https://visitt.io/demo-form)  
Visitt · Current page

[Prism FAQs](https://www.buildingengines.com/faqs/)  
Building Engines / JLL · Undated; current page / Undated current page; indexed July 2026 / See original source; accessed 2026-09-13

claim-030 · Cove / Visitt · Not established

## GTM effectiveness remains unmeasured

Public offers, referrals, events and customer stories reveal tactics but do not establish CAC, conversion, typical contract value or channel contribution.

**Boundary:** Visible channel presence is not a measured acquisition strategy or proof of which tactic wins most deals.

Sources and related evidence

[Get Pricing](https://landing.cove.is/get-pricing-cove)  
Cove · Current page; accessed September 13, 2026

[From Legacy Systems to AI Operations: Related Ross](https://realcomm.com/news/1213/1/from-legacy-systems-to-ai-operations-how-visitt-and-related-ross-transformed-tenant-engagement-in-west-palm-beach)  
Realcomm / Sharon Tzvielli, Head of Marketing, Visitt · December 18, 2025

[Cove exhibitor listing](https://www.bomaconvention.org/BOMA2026/Public/eBooth.aspx?BoothID=121709&FromPage=Exhibitors.aspx&IndexInList=55&ListByBooth=true&Nav=False&ParentBoothID=)  
BOMA International Conference & Expo · 2026

[Visitt exhibitor listing](https://www.bomaconvention.org/BOMA2026/Public/eBooth.aspx?BoothID=121389&FromPage=Exhibitors.aspx&IndexInList=242&ListByBooth=true&Nav=False&ParentBoothID=)  
BOMA International Conference & Expo · 2026

claim-031 · PRISM / Cove / Visitt · Not established

## Comparative AI and usability superiority are unproven

The package contains no controlled three-product evaluation of task time, AI correctness, offline recovery or end-to-end financial completion.

**Boundary:** Image and documentation coverage cannot fill this gap; use current authorized demonstrations and matched representative tasks.

Sources and related evidence

An evidence gap in the package; no assertion of absent product capability.

claim-032 · PRISM · Documented capability

## JLL Property Assistant is a separate offering

Public material describes JLL Property Assistant separately from PRISM; its broader application scope must not be silently included in PRISM’s offer.

**Boundary:** Confirm packaging, integration and commercial ownership before combining offerings in a proposal.

Sources and related evidence

[JLL Property Assistant](https://www.jll.com/en-us/products/property-assistant)  
JLL · Undated current page

[Prism AI - Operational Intelligence](https://buildingengines-prism.zendesk.com/hc/en-us/articles/45806448921115-Prism-AI-Operational-Intelligence-New-Feature-for-Purchase)  
Prism Support Center · Updated February 27, 2026 / See original source; accessed 2026-09-13

claim-033 · Cove / Visitt · Package metadata

## The image library measures evidence assets

The expanded package contains 1,334 source assets, 58 documented flow maps and 16 component families.

**Boundary:** Counts include crops, composites, animations and historical training frames. Most figure interiors have not been individually annotated or OCR-indexed.

Sources and related evidence

Based on the package manifests and execution status.

claim-034 · PRISM · Package metadata

## The agent work pack is a proposed plan

Seven work packages specify capability validation, evidence modeling, exception detection, corrections, reconciliation, field tests and deal proof.

**Boundary:** No product agents were deployed. Implementation still requires internal access, current capability proof and approved test data.

Sources and related evidence

Based on the package manifests and execution status.

## Related reading

- [Package start](https://crefieldnotes.com/START-HERE.html)
- [How the products work](https://crefieldnotes.com/workflow-reference.html)
- [Two-page PDF brief](https://crefieldnotes.com/PRISM-Colleague-Brief.pdf)
- [Readiness and gaps](https://crefieldnotes.com/report-readiness.html)
- [Claim register](https://crefieldnotes.com/knowledge-base.html)
- [Agent / KB guide](https://crefieldnotes.com/knowledge-base-guide.html)
- [UI coverage](https://crefieldnotes.com/ui-gallery.html#coverage)
- [GTM comparison](https://crefieldnotes.com/gtm-and-ui-brief.html)